Safe Gaming Pledge

3kok Responsible Gaming — Keep It Fun, Know Your Limits

Gaming is meant to be fun — and we want to keep it that way. 3kok is committed to helping you play safely, mindfully, and responsibly. Our tools and guidelines are always here for you.

18+ Adults Only
24/7 Support Services
5+ Protection Tools
100% Free Support

3kok's Commitment: We believe responsible gaming is not just a policy — it's our core philosophy. We're always committed to ensuring your well-being and a positive gaming experience.

What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming as a form of entertainment — not as a way to earn money or manage your emotions. At 3kok, responsible gaming is one of the core pillars of our platform.

Online gaming is growing rapidly in Bangladesh, with millions of people spending time on various platforms every day. But when gaming starts causing stress instead of enjoyment, it's a sign to take a step back. 3kok helps you recognize that moment.

Responsible gaming means following three core principles: knowing and respecting your budget, keeping track of your time, and playing with a clear state of mind. Build these habits and gaming will always be an enjoyable experience.

Remember — gaming is a form of entertainment. Winning and losing are both part of it. Only bet what you can afford to lose.

Warning Signs

There are signs that indicate gaming may be having a negative impact on your life. If any of the following feel familiar, it's time to take action:

  • Chasing losses by continuing to play in an attempt to recover lost money.
  • Spending beyond your gaming budget and regretting it later.
  • Prioritizing gaming over family, friends, or work.
  • Taking out loans or borrowing money from others to fund gaming.
  • Feeling unable to stop playing.
  • Lying to family or loved ones about your gaming.
  • Turning to gaming to relieve stress, depression, or anxiety.
  • Gaming is disrupting your sleep, eating habits, or daily routine.

If you notice three or more of the above signs, please contact our support team or use our self-exclusion service.

3kok's Protection Tools

The 3kok platform offers several dedicated tools to help you play responsibly. They're completely free and available to use at any time:

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

Session Timer

Set a time limit for each gaming session. You'll receive an automatic alert when your time is up.

Loss Limit

Set a maximum amount you're willing to lose within a given period. Once the limit is reached, the game stops automatically.

Cooling-Off Period

Temporarily suspend your account for a set period — from 24 hours up to 30 days.

Self-Exclusion

Take an extended break. Self-exclusion can be set for anywhere from 3 months to 5 years.

Activity Report

Review your gaming history, spending, and time all in one place and assess it for yourself.

Self-Assessment Test

Ask yourself the questions below. If most of your answers are "Yes," consider reaching out for support.

Check Your Gaming Habits

Answer honestly — this information is for your eyes only.

1

Have you spent more than your budget on gaming in the past month?

2

Have you ever chased losses by continuing to play to win back money you've lost?

3

Has gaming caused problems in your relationships with family or friends?

4

Do you find yourself thinking about gaming even during work or study?

5

Do you feel irritable or anxious when asked to stop gaming?

6

Have you ever lied or hidden information because of your gaming?

If you answered Yes to 3 or more questions, please speak with our support team or Help Center Visit.

How to Set Your Limits

Setting limits on 3kok is straightforward. Go to Account Settings, click on "Responsible Gaming", and follow the steps below:

  1. Set your monthly entertainment budget and break it down into daily and weekly deposit limits.
  2. Set a maximum time limit for each gaming session — experts recommend playing no more than 1–2 hours per day.
  3. Set a loss limit. A good rule of thumb is to end your session once you've lost 50% of your daily budget.
  4. Reducing a limit takes effect immediately. However, increasing a limit requires a mandatory 24-hour waiting period.
Healthy Gaming Habits Scorecard
Sticking to Your BudgetImportance 95%
Staying Within Time LimitsImportance 88%
Taking a BreakImportance 80%
Emotional ControlImportance 92%

Self-Exclusion Process

If you feel you need a complete break for a while, 3kok's self-exclusion service is here for you. It's a powerful safeguard designed to help you protect yourself.

  • Short-Term Break: Suspend your account for 24 hours, 48 hours, or 7 days.
  • Medium-Term Exclusion: Can be fully paused for 1 month, 3 months, or 6 months.
  • Long-Term Exclusion: Self-exclusion can be set for 1 year or up to 5 years.
  • Permanent Closure: You can also request permanent closure of your account at any time.

If an attempt is made to open a new account while self-exclusion is active, 3kok will detect and block it. To set up self-exclusion, contact us directly at support@3kok.biz.

Minor Protection

3kok strictly prohibits anyone under the age of 18 from using the platform. We have a multi-layered system in place to protect minors:

  • Age verification is mandatory at the time of registration.
  • Age is verified during the KYC process using a valid ID.
  • Suspicious accounts are suspended immediately.
  • Parents can install parental control software on their child's devices.

If you suspect a minor in your household is using 3kok, contact us immediately at support@3kok.biz.

Help & Advice

3kok is always here for any questions or support related to responsible gaming. Ways to reach us:

  • Email: support@3kok.biz — responses within 1–3 business days.
  • Help Center: Help Center Visit.
  • Live Chat: 24/7 live support available in Bangla.

There's no shame in facing a gaming problem. Seeking help takes courage, and our team is here to support you.

Frequently Asked Questions

No. Using our protection tools has no effect on your account bonuses or benefits. These tools exist solely for your safety, and 3kok actively encourages their use.

Lowering your deposit limit takes effect immediately. However, increasing it requires a mandatory 24-hour waiting period. This delay is intentional — to prevent impulsive budget increases.

Your balance remains fully secure during self-exclusion. Once the exclusion period ends or your account is permanently closed, your balance will be returned via your registered payment method.

If a family member is struggling with gaming addiction, approach them with empathy. Let them know about available support without judgment. Feel free to contact us — we can guide family members too.

3kok does not provide direct medical treatment, but we can connect you with support organizations and relevant guidelines. Our support team is ready to point you in the right direction. Reach us at support@3kok.biz.

Why We Stand Out in Responsible Gaming

3kok is more than a gaming platform — it's a trusted partner that puts your wellbeing first.

Active Protection Measures

3kok's AI-powered monitoring system analyzes gaming patterns around the clock. Automated alerts are triggered whenever unusual behavior is detected.

Full Support in Bengali

All responsible gaming information and support is available in Bengali. You can make the right decisions without any language barrier.

Limits Take Effect Instantly

Any protection limit you set takes effect immediately. No delays, no exceptions — your decision gives you instant protection.

Complete Privacy Protection

Your use of protection tools is kept completely confidential. Only you and our support team will know about your situation.

Transparent Transaction History

View a full record of all your gaming activity, wins, losses, and spending at any time.

Responsible Rewards Policy

3kok's rewards and bonus policy is designed so that it does not encourage excessive play. Healthy gaming habits are at the heart of what we do.

Play Safe, Stay Happy — 3kok Is With You

Join 3kok with a commitment to responsible gaming. Our protection tools and Bangla support team are with you every step of the way.

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